Warranty

What’s Covered
Your HydraBoost™ filter and accessories are warranted to be free from manufacturing defects in materials and workmanship for 12 months from the date of purchase. If a defect arises under normal use, we will repair or replace the product at no charge.

What’s Not Covered
This warranty does not cover damage resulting from:

Improper installation or maintenance

Misuse, abuse, or unauthorized modifications

Exposure to water pressures or temperatures outside of specifications

Consumable parts (e.g., filter cartridges after their rated lifespan)

How to Make a Warranty Claim
Email info@shophydraboost.com with your order number, purchase date, and a photo or description of the defect. Our support team will guide you through troubleshooting steps and, if necessary, issue a prepaid shipping label for return.

Repair or Replacement
Once we receive and inspect the defective item, we will determine whether a repair or replacement is appropriate. Most claims are resolved with a replacement sent within 5 business days of approval.

Warranty Transfer
This warranty applies to the original purchaser and is non-transferable.

Limitation of Liability
Our liability is limited to the repair or replacement of the product under warranty. We are not responsible for incidental or consequential damages.

Contact Us
For warranty inquiries or assistance, email us at info@shophydraboost.com—our team is here to help you enjoy reliable, worry-free hydration.

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